Privacy Policy

1. Information we collect

1.1 Health and activity data

When you connect wearables, fitness trackers, health apps, or medical devices to Raeva, we may collect data such as:

• Heart rate
• Steps and movement
• VO₂ max and fitness metrics
• Training load and performance history
• Sleep duration and sleep quality
• Stress and recovery data
• Respiration rate
• Menstrual cycle logs and symptoms
• Hydration and nutrition logs
• Other wellness, biometric, or activity data you choose to import

This information is referred to as "Health Data." We only collect Health Data with your explicit permission.

1.2 Account information

• Name
• Email address
• Password or login credentials
• Profile details you choose to provide

1.3 Usage data

To improve the App, we collect general usage details such as:

• Log files (IP address, browser type, timestamps)
• App interaction data (buttons clicked, screens viewed, etc.)
• Diagnostic and crash report data for app performance and debugging
• Device information

1.4 Optional information you provide

This includes notes, goals, preferences, or health information manually entered to Raeva.

2. How we use your data

We process your information to provide and improve Raeva. Specifically, we use it to:

• Display and organize your Health Data in the App
• Generate charts, summaries, insights, and trends
• Help you manage your health, performance, and wellbeing
• Personalize your experience
• Improve Raeva's features, stability, and usability
• Provide customer support if you contact us
• Ensure security, prevent abuse, and maintain system integrity
• Conduct product research and development using anonymized or aggregated data only

We never sell your personal information or Health Data.

3. Legal basis for processing (GDPR users)

If you live in the EU or UK, we process your data under the following lawful bases:

• Consent – when you connect devices or import Health Data
• Contract – to provide the Raeva App and associated services
• Legitimate Interests – to maintain, improve, and secure the App
• Legal Obligation – where required by law

You can withdraw consent at any time by disconnecting devices or deleting your account.

5. Data security

We implement administrative, technical, and physical safeguards to protect your information, including:

• Encrypted data transmission (HTTPS/TLS)
• Encrypted data storage where applicable
• Access controls and authentication safeguards
• Regular security reviews and testing

No system is 100% secure, but we take your privacy seriously and work continuously to protect your information.

6. Data retention

We retain your data for as long as your account is active or as needed to provide services. You may request deletion of your data at any time by contacting us at privacy@raeva.fit.

7. Your rights

Depending on your location, you may have the right to:

• Access the data we hold about you
• Correct inaccuracies
• Request deletion of your information
• Export your data (data portability)
• Withdraw consent
• Object to or restrict certain processing activities
• File a complaint with a supervisory authority

You may request these rights by contacting privacy@raeva.fit.

8. Children's privacy

Raeva is not intended for individuals under 16.

We do not knowingly collect data from children. If we become aware of such data, we will delete it promptly.

9. Changes to this policy

We may update this Privacy Policy from time to time. When we make material changes, we will notify you within the App or via email.

The "Last Updated" date at the top indicates the most recent version.

10. Contact us

If you have questions or concerns, please email us at privacy@raeva.fit.